Welcome to Blue16’s specialized Website Support and maintenance services, designed particularly for entrepreneurial ventures and small businesses. In the dynamic digital landscape, we understand the critical need for your website to function optimally at all times. By aligning with Blue16, you’re joining an entrepreneurial community rooted in collaboration, empowering success stories, and innovative growth.
Website Maintenance Support – Your 24/7 Online Ally
Our friendly and experienced team is always at your service, ensuring timely and effective help when you need it. From everyday operation questions to unexpected hitches, our support extends to every corner of your online presence.
The Blue16 Experience – Scenarios of Support
Scenario 1: It’s peak hour, and your website seems to have crashed. Don’t panic, reach out to us! We’re committed to resolving emergency issues promptly and getting your website back on track.
Scenario 2: You’re launching a new product line, and need updates integrated into your website without impacting its live operations. Our team will ensure flawless updates so your audience can explore your new offerings smoothly.
Website Maintenance Service – Nurturing Your Digital Space
Continued digital relevance requires regular tune-ups, and that’s where our Website Maintenance Service shines. We’re committed to delivering personalized, high-quality care, ensuring your website is always up-to-date, secure, and performing at its best.
Aiding Your Progress – Scenarios of Maintenance
Scenario 1: Your growing website traffic is exciting, but can your website handle it efficiently? We can perform comprehensive performance checks and optimizations to ensure a smooth and speedy browsing experience for your visitors.
Scenario 2: It’s of utmost importance for you to safeguard your website. Trust our experts to maintain your website’s security by monitoring for potential vulnerabilities and applying urgent updates and patches.
Scenario 3: Your website is loading slowly but you want to enhance your digital marketing performance and ensure more people are seeing your blog content which is gaining popularity. Lean on us to help speed up your website to increase your SEO ranking and any updates so that you won’t have to spend as much time on the backend.
Website Support & Maintenance
Website support and maintenance is almost as important as the design of your website. Our goal is to help you and your organization by taking care of the behind-the-scenes plugin updates and any changes that you might need. We have a 24/7 support ticket system that can receive your tickets and provide updates. Also, we provide monthly and quarterly maintenance for members. Our team of developers can help support most website CMS and platforms including the following WordPress, Wix, Weebly, Shopify, Squarespace, and many more. If your CMS isn’t listed, please reach out to us and we can let you know–contact us.
- Monthly support and maintenance packages start at $375/month for 3 hours
- We also provide hourly support and maintenance
Some of the benefits for our members:
- Peace of mind – We handle all the backend updates and maintenance so you can focus on your business.
- Increased security – We will implement our security recommendations for our site including updating the WordPress login page and other recommendations for our members.
- Backups – We regularly take a backup of the website and storage on our cloud.
- 24/7 Access – Our members can email our support ticket system 24/7 for any updates. We complete updates in 48-72 hours (typically a lot sooner). We also monitor for emergency support.
- Monthly updates – We provide our members with Monthly updates through our project management software.
How Does it Work?
Here’s how our website support works:
- Email us your ticket update
- You will receive a notification that it’s received and a ticket number
- We will complete the updates in 48-72 business hours (typically sooner)
- Peace of mind shall follow
Partnering with Blue16 – Elevating Your Online Performance
Blue16 prides itself on a member-focused approach, offering you focused attention, quality-driven services, and dependable support solutions. Our commitment to innovation, community engagement, and celebrating entrepreneurial resilience makes us a trusted choice for your business.
Join the vibrant Blue 16 family today! Reach Out Now and let’s pave the path to thriving digital success, together!